Telegram notifications

The bot delivers orange and red findings to management right after the nightly analysis or a manual re-run.

Connection

the bot is added to a private management chat

Integration enabled

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Bot@callguard_alerts_botToken78432•••••••••••••••Xk (hidden)ChatNorthBridge Capital — Management · 4 membersStatusconnected, webhook active

Notification rules

Red level

instant — every case gets its own message with the transcript attached

Orange level

delivery mode is configurable

Test message

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Chat feed

“NorthBridge Capital — Management” — as a manager sees it

@callguard_alerts_bot09:12

🔴 Red level — Sergey Panov

Call C-1077, Aug 2. Requested full card details and CVV from a client. Transcript attached.

Open transcript Recording

@callguard_alerts_bot14:40

🟠 Orange level — Artem Volkov

Call C-1082, Aug 2. Promised a three-month fee waiver outside the approved policy (“just between us”).

Open transcript Recording

@callguard_alerts_bot03:05

ℹ️ Nightly batch processed

Aug 3: 47 recordings from 8 workstations, 361 min. Transcription and analysis complete.